PRIVACY POLICY

 

1. Definitions and Interpretation

Data
Any information you submit to RH Insights via the Website. This includes data defined under applicable Data Protection Laws.

 

Cookies
Small text files placed on your device by the Website to improve functionality and personalise your experience. See the Cookies section for more details.

 

Data Protection Laws
Applicable legislation governing personal data, including the UK General Data Protection Regulation (UK GDPR) and any supplementary national laws.

 

GDPR
The UK General Data Protection Regulation.

 

RH Insights, we, or us
Refers to RH Insights, a consultancy operating in the United Kingdom.

 

User or you
Any third party accessing this Website who is not employed by or providing services to RH Insights in connection with the Website.

 

Website
The site you are currently using: www.rhinsights.co.uk, including any subdomains unless otherwise stated.

 

2. Scope of This Privacy Policy

This policy applies only to the actions of RH Insights and users with respect to this Website. It does not extend to any websites linked from ours — always review third-party privacy policies before submitting data.

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RH Insights is the "data controller" under applicable Data Protection Laws, meaning we determine how and why your personal data is processed.

 

3. Data We Collect

We may collect the following types of personal data:

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• Full name

• Contact details (email address, phone number)

• Organisation or company name

• Professional title or role

• Information you include in enquiry forms or communications

 

4. How We Collect Data

We collect data in two ways:

• Directly from you – e.g. when you complete a form, send an enquiry, or contact us directly.

• Automatically – e.g. via cookies or analytics tools when you interact with our Website.

 

5. How We Use Your Data

We may use your data for the following purposes:

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• To respond to enquiries and provide services

• Internal record keeping

• Website improvement and analytics

• Marketing communications (with your consent)

• Business development and lead follow-up

 

Where required, we rely on legitimate interests for processing, and obtain opt-in consent for email marketing. You can withdraw consent at any time.

 

6. Keeping Your Data Secure

We apply appropriate technical and organisational measures to protect your data, including:

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• Password-protected systems

• Encrypted communication via SSL

• Secure data hosting through Wix.com

• Secure payments via Stripe.co.uk (PCI DSS Level 1 compliant)

 

If you believe your data has been compromised, please contact us at richard@rhinsights.co.uk.

 

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose it was collected, or to comply with legal or contractual obligations. Some data may be retained in secure backups.

 

8. Your Rights

Under the UK GDPR, you have the right to:

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• Access your data

• Request rectification of inaccurate data

• Request deletion (right to be forgotten)

• Restrict processing of your data

• Object to processing

• Request data portability

 

To exercise any of these rights, email us at: richard@rhinsights.co.uk

If you’re not satisfied with our response, you may contact the Information Commissioner’s Office (ICO): www.ico.org.uk

 

9. Links to Other Websites

Our Website may include links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately before sharing personal data.

 

10. Business Changes

If RH Insights is sold or undergoes a change in ownership or structure, your data may be transferred to the new entity. We will ensure your rights and privacy continue to be protected throughout any such process.

 

11. Hosting and Security

Our Website is hosted by Wix.com, which implements industry-standard security practices including HTTPS, TLS 1.2+, ISO certification, and GDPR compliance. For full details, visit www.wix.com.

 

12. Payments

All payments are securely processed through Stripe.co.uk. Stripe is certified to PCI DSS Level 1 — the highest level of payment security. For further information, see Stripe’s Privacy Policy.

 

13. Cookies

We use cookies to improve your Website experience. You can adjust your cookie settings through your browser or via the cookie banner.

 

Types of cookies used:

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• Strictly Necessary – Required for core site functionality

• Functionality – To remember your preferences and personalise your experience

• Analytical – To help us understand site usage and improve performance

 

A full list is available in our [Cookie Policy] and Cookie Schedule. For more info, visit www.aboutcookies.org.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be published on this page and take effect immediately. Continued use of the Website indicates acceptance of any updates.

 

15. Contact Us

Data Controller: Richard Howle
Email: richard@rhinsights.co.uk
Phone: 07711 919856
Website: www.rhinsights.co.uk
Registered in England and Wales
Address: 2ND FLOOR HEATHMANS HOUSE 19 HEATHMANS ROAD LONDON UNITED KINGDOM SW6 4TJ
Company Number: 16727957

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